Case study · A shift, minute by minute

The 6:14am callout, covered.

A Tuesday in a Denver practice: full hygiene column, and at 6:14 the hygienist texts that she is sick. Here is exactly what happens next on Dental Gigs, on the product's real clock. The office and the hygienist below are illustrative, the mechanics and timings are not; as founding-cohort shifts complete, real case studies with real names replace this walkthrough.

06:14

The text

Norovirus. She is right to stay home and your 7:40 is still coming in. The old play is two hours of phone calls at agency markup, if anyone picks up at all.

06:16

The post

Date, hours, rate, your practice software. Two minutes in the office app, and the all-in price, rate plus 9% capped at $40, is on the screen before you hit post.

06:16

The match

Dental Gigs filters every professional in range: right role, active, Colorado license current on the shift date, inside their own travel radius, no overlapping booking, nobody you have blocked. The rest are ranked by reliability, proximity, rate fit, and whether they have worked your office before.

06:17

The cascade

Offers go out by text, best matches first. A shift starting inside 24 hours moves on a compressed 8-minute cycle, then opens to every eligible professional at once. Nobody needs to be logged into anything; the text is the product.

06:31

The accept

A hygienist four miles out takes it. First accept wins, everyone else gets a courteous release text, and you get a confirmation. She now sees the exact address with one-tap directions; until this moment it was masked to the zip.

07:32

The arrival

She parks, you tap "They're here," she clocks in. The clock-in is checked against your address, a 300 meter soft check that flags oddities for review and never blocks anyone at the door.

16:05

The close

Clock-out ends the timesheet. Approve it on the spot, or say nothing and it approves itself after 24 hours. Disagree and you can dispute it before anything is charged.

Friday

The money

Stripe invoices the office: her rate plus the capped fee, exactly the number you saw at 6:16. She is paid by standard transfer in about two business days, or instantly for 1.5% if she opted in. Nobody chases an invoice.

Total time exposed: 15 minutes from callout to confirmed. The column ran, the agency never got a call, and hiring her permanently later would cost exactly $0 in conversion fees.

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